Simple delivery- can buyer claim for repairs rather than return item when damaged in transit | Member To Member Support

douge85 · 2025-12-09T17:16:20.868000Z

I have bought an item which arrived damaged. The seller says it wasn’t damaged when they sent it (via eBay Simple delivery).it is a rare item and I would like to keep it and repair it if the costs are not prohibitive ( I am waiting for a quote for repairs).the seller says I have to contact eBay for compensation but the only options I can find are to return the item. Does anyone know how to apply for compensation for damaged items?Rather than a return? Thanks.

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Simple delivery- can buyer claim for repairs rather than return item when damaged in transit | Member To Member Support | eBay UK