Simple Delivery - another issue | Member To Member Support

soundsreasonableuk · 2025-08-31T18:39:48.697000Z

Hi since SD has been mandated some of my items (ties) that were listed were incorrectly sized as packets for postage not large letters.Not all about half.I give free postageNote after I sold an item I did contact Ebay as it showed as a Packet rather than a large letter and they told me to send it by my own means and claim the postage back via a link an advisor sent meclaims/simple-delivery/refund/sellerand whilst I claimed imediately, 3 weeks later I'm still waiting to receive a refund. Despite them claiming 14 days. I contacted Ebay and honestly spent an hour explaining to 2 advisors and a manager what had happened and they didn't recognise the issue even when I sent them the link above I was sent.They were utterly useless. (I hope Ebay read this)I didn't ask for SD and I didn't ask them to wrongly size my live items.SD sucks!!!There must be a better way.

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Simple Delivery - another issue | Member To Member Support | eBay UK