Simple delivery and Custom postage option boxes not working properly

Question

Is anyone having trouble choosing their simple delivery postage option? I am trying to load some items and revise some but the simple delivery option and the custom option box seemed to have swapped places. When I press simple delivery it is showing the options for custom delivery not the usual drop down options you get with simple delivery? However if I press the custom option it pulls through the cost I would normally use and will allow me to change parcel size. Is it a technical fault at Ebay...

kat@ebay · Accepted Answer

Hi @graham582010 ,

Thank you for your post.

We have had other reports of this from users over the weekend and a ticket has been opened with our tech team. It is currently being investigated. Once we have an update from them we will update the thread.

Thank you,

Kat

john1297576 · Answer

Noticed they had swapped places, and to get custom as that is the only method I use I have to click Simple. No doubt unintended consequences from some other change being made.