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Simple delivery
I have posted an item through Royal Mail large letter with proof of postage instead of eBay’s new simple delivery option. It is still showing that I need to dispatch item as I cannot mark as posted in the drop down box. I did contact eBay but was told it was ok. It is still showing as dispatch is now overdue. How do I remove
8 comments
tommystrezures
Mentor6 months agoThats all you can do along with any tracking details/delivery confirmation codes on the RM label (these will be listed on your receipt.
You have used a desktop (its better than the app which can be unreliable) gone to the item clicked the drop down box, there (I dion't know) with mark as dispatched.
tommystrezures
Mentor6 months agoDepending how you sent this item and the weight there will be either a tracking number beginning generally 0210 or a 16 digit code on the label. Message the buyer this number.
bolero_2006
OP6 months agoSent from my iPhone
john1297576
Mentor6 months agoOne of the answers above answered your question.
Download the label, that will mark as dispatched, then cancel the label to be refunded.
tressygirl
Mentor6 months agoFollow @jckl1957 's instruction to open that Simple Delivery label, and as said, it will mark the item as dispatched.
You cannot now add any new tracking, eBay suggest sending the buyer a message with those tracking details. If a case is opened later for item not received, you will be able to add those tracking details.
A refund is sent to whoever paid for the SD label:
@bolero_2006
jckl1957
·6 months agoHave you opened and downloaded the Simple Delivery label?
That should mark the item as sent even if you don't use the label.
bolero_2006
OP6 months agoSent from my iPhone
tressygirl
Mentor6 months agoI think you missed my post and answer above, please scroll up above this and your question, to view it.
@bolero_2006