Simple delivery

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Is there a way to not use Simple Delivery and get the postage fees added back- I feel I was forced to use this option but I didn’t. Now EBay collected the postage fees I charged on the sale.

inbuc_57

32 View listings

Posted 11 months ago·Last reply 11 months ago

1 comment

tressygirl

Mentor11 months ago

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The postage fees for unused Simple Delivery labels are refunded to whoever paid for the postage, but if the seller, this has to be done within 14 days, and the new postage used has to have tracking showing delivery for said item.

f you selected 'Buyer pays’ when you created the listing, your buyer will automatically be refunded for any Simple Delivery label that isn’t used after 30 days

If you selected ‘Seller pays’ and offered free postage on your listing, you'll need to fill out the Request a refund for Simple Delivery form for the label that wasn’t used. Make sure to send your request within 14 days of your item selling. Also ensure you add the replacement tracking number of the service used, and it shows delivery.

@inbuc_57