Purchased two pairs of leggings @ £9 each, was billed £18 with free shipping, and only one pair arrived. Even before opening, I thought ''this feels very light''. Bought anot The envelope hasn't been tampered with {shop outlet bag} and I was the first one to break the seal. I would like the missing pair rather than a return, so how best to proceed ?I messaged seller, but as package only just arrived {19.20 in evening} no one will be monitoring messages. Recei...

You need to open a "not as described" return rather than a "not received" case because the tracking will show delivered. So start a return on here:https://www.ebay.co.uk/help/buying/returns-refunds/return-item-refund?id=4041select "Doesn't match description" and if necessary escalate it to eBay after 3 complete working days. The seller will still have the option to send the missing item or issue a partial refund but do not close your case until they do. You won't be able to op...

Shop Outlet only packed ONE item, but I ordered and paid for two, how to proceed? | Member To Member Support

Discussions

Shop Outlet only packed ONE item, but I ordered and paid for two, how to proceed? | Member To Member Support | eBay UK