Sent package to wrong buyer | Member To Member Support

sully-50 · 2025-10-29T14:03:32.988000Z

Hi all, in sending something to a buyer, I printed what turned out to be the wrong postage label and sent it off. It’s only when the actual buyer contacted me to say the tracking hasn’t updated that on looking in to it, I could see my mistake. I have contacted the person receiving the package incorrectly to see if they can send it back, I’ll issue the refund to the buyer (unless they are willing to wait until this bit is resolved), but if the wrong person doesn’t sent the item back, I’m down a considerable amount of money. Any advice or anything else I can do, or a costly mistake that I have to take? Thank you.

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Sent package to wrong buyer | Member To Member Support | eBay UK