sent a second parcel from seller that i don't want. would you be willing to offer guidance? | Member To Member Support

vancouverlight · 2026-04-08T20:11:45.439000Z

first time this has happened to me...I bought an item from a seller that had arrived (about £10 in value) , and a few days later i received another parcel from them and i opened it to see that it was something similar, but of course not something i'd bought or wanted.. i let them know and they said it was a mistake and could i post it and they'd pay me back, or they'd produce a link for me to pay for it. i said please post me a pre-paid label (a hard copy that i can stick to the package) and i'd be happy to send it back.. they said could they have the tracking info from the packaging and could i send them an email and they'd send a label through...upon entering the tracking number into the courier tracker site, its the same as that for the original parcel. this is where i've left it, i haven't contacted them. i'm asking here, as i'd like to know what the best course of action is..would you be up for offering pointers or tips, is this legit for instance? my thought is that i don't want to be tidying things up for them..i don't have alot of money and i don't have a printer or phone to sort printing the label out.. additionally wouldn't this fall under unauthorised mechandise?(excuse the wordiness, as autistic so also getting stressed at this)

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sent a second parcel from seller that i don't want. would you be willing to offer guidance? | Member To Member Support | eBay UK