Sending a tube medium parcel

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i am sending a poster via the Global Shipping Program. The only options it will give me are Medium Parcel size but different weights.

mine is under 1kg but 63cm long.

i know Royal Mail limit is 61cm

Evri it is more.

i already cancellled the order and relisted. buyer not happy of course but obliged. I thought i had unchecked Royal Mail as an option but is not the case.
i cannot ask to cancel again the order. Should I send?? Or will I get penalized?

’Simple Delivery’ is anything but simple.
it is doubly frustrating there is no help from eBay … or guidance. Am hoping someone here may help or advise?

thanks a lot

henry

chinaski60

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Posted 4 months ago·Last reply 4 months ago

4 comments

61stephenuk

Mentor4 months ago

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If you're sending in a tube it can be up to 90cm long

chinaski60

OP4 months ago

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Ok cool. Even with Royal Mail?

61stephenuk

Mentor4 months ago

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Yes, this is direct from Royal Mail site "For rolled and cylinder-shaped parcels, the length of the item plus twice the diameter must not exceed 104cm, with the greatest dimension being no more than 90cm."

chinaski60

OP4 months ago

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Oh perfect!
i wish eBay would say this but hey ho.

thanks for taking the time to reply and help. I feel reassured now.

all the best!

henry