I ordered an item to be delivered to a Click-and-collect location, and the seller shipped it to that address via Royal Mail Special Delivery. When it arrived they refused delivery; and on the Royal Mail order tracking page it says "Returned to Sender: Sorry, we were unable to deliver this item on 11-08-2025 as it was incorrectly addressed. It will now be forwarded to our National Returns Centre to determine the sender's details." Earlier today the ebay tracking info was something like "wait...

let's see what he says. Don't leave it too long. If the item was not successfully delivered to your nominated click and collect store you can open a case under eBay's money back guarantee for a full refund. The time limit is 30 days from the latest estimated delivery date. We regularly hear from buyers who have allowed sellers so long to resolve problems that eBay's time limit has expired. One day past 30 days and eBay will have no interest. Ditto Paypal. &nb...

Sender shipped via Royal Mail to pickup point and they refused delivery | Member To Member Support

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Sender shipped via Royal Mail to pickup point and they refused delivery | Member To Member Support | eBay UK