Selling an item abroad | Member To Member Support

gala187 · 2025-12-03T22:15:44.762000Z

Hi, I have sold an item to a customer based in Sweden. They are unable to complete the transaction because of a postage issue. See screenshot. It says “ask seller for postage cost” but I have the global shipping programme turned on. I recently sent a mattress topper to a customer in Germany and this was through the Global shipping programme where is was sent to the eBay uk global hub. I have checked my postage set up and it would appear that everything is set up to sell abroad. any help would be appreciated. thankscraig

Discussions

Selling an item abroad | Member To Member Support | eBay UK