Are they by chance based in any of the Channel Isles?
If, so you need to make Evri exempt from your postage options for that item , place the seller's ID on your exemption list.
Before you do are you sure they haven't got any unpaid item strikes? Have you blocked those with 2 unpaid strikes or more from buying your items? You don't want to place non payers on your exemption list.
tressygirl
Mentor10 months agoAre they by chance based in any of the Channel Isles?
If, so you need to make Evri exempt from your postage options for that item , place the seller's ID on your exemption list.
Before you do are you sure they haven't got any unpaid item strikes? Have you blocked those with 2 unpaid strikes or more from buying your items? You don't want to place non payers on your exemption list.
@davi-9470