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Seller's returns label was under weight so i bought the correct returns label but seller hasn't refu
Hi,can someone please advise me.I bought a laptop, unfortunately it was defective so I told the seller I would have to return it. Seller agreed to the return and refund, however, the post office said the sellers label was under weight and it would cost £19.55 RM special delivery as this was the only service available so I returned the laptop and notified the seller of the tracking number. Seller has refunded me less the return postage saying he/she wasn't able to find a facility to refund the cost of postage. How can I claim this amount back? Much appreciate any responses.
Thank you
1 comment
tobiasd4
Mentor11 months agoThere is no way to make seller refund this cost willingly.
You should have contacted ebay CS to get different label.
Learn for next time.