Sellers lying about dispatch times. | Member To Member Support

miccraw6603 · 2026-05-27T18:22:34.892000Z

Is anybody else getting very fed up with a lot of sellers lying about their dispatch times. It's happening more and more often on Ebay. In the sellers advert they state an estimated delivery time and this is seldom accurate anymore. I've just had to ask two sellers the following. "You've issued tracking numbers etc 3 days ago, but the delivery company has still not recieved the parcel. When will this happen? Is there a problem ? Thank you." . The sellers claim it's not their fault that the delivery compnies are not collecting the parcels. I think they are lying and are just waiting until they have enough parcels to warrant collection. So it means the customer has to wait 3/4 days for the parcel to actually enter the delivery /courier system and then the 4/5 days for it to be delivered. All while the seller claims 2/3 day delivery. What can Ebay do to resolve this type of false advertising ? It is really putting me off using Ebay.

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Sellers lying about dispatch times. | Member To Member Support | eBay UK