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SELLERS
Summary: bombomfashion2012 expressed concern to eBay Customer Service about two sellers who refunded their payments without delivering the items—a TV/monitor and a printer. The items were later relisted, which raised suspicion. bombomfashion2012 communicated with the sellers but did not receive satisfactory responses and requested eBay to investigate whether the sellers might be intentionally refunding payments to relist items at different prices. *vyolla* suggested reporting the sellers for not completing the transactions and praised the feedback given.
Dear eBay Customer Service,
I would like to report two separate sellers because I am concerned about a similar pattern with both transactions.
I purchased and paid for items a few days ago. I expected the sellers to send the items, but instead I received refunds without receiving the goods.
In both cases, I noticed that the items were later listed for sale again, apparently at a different/lower price. This is very concerning because I had already purchased and paid for the items.
The two items were:
A TV/monitor – I paid for the item but never received it. The seller refunded me after a few days.
A printer – I also paid for this item but never received it, and the seller refunded me.
I also contacted the sellers by message, but I did not receive a satisfactory response.
Could eBay please investigate these transactions and the sellers’ selling activity? If a seller accepts payment and then refunds the buyer without sending the item, only to list the item again, I believe eBay should check whether this is happening intentionally.
I am not asking eBay to assume that the sellers have done anything wrong. I would simply like this matter properly investigated, as this has caused me inconvenience and wasted my time.
Thank you for your assistance.
Kind regards,
Ilhan
john1297576
Mentor1 month agoWhile not good selling practice I could understand relisting at a higher price, but “later listed for sale again, apparently at a different/lower price” relisting at same price or lower makes no sense.
For this to happen with two different sellers is unbelievable.
*vyolla*
Mentor1 month agoYou can report a seller for not intending to complete the sale.
The feedback you've left for both sellers is great and well worded.
bombomfashion2012
OP1 month agoDear eBay Customer Service,
I would like to report two separate sellers because I am concerned about a similar pattern with both transactions.
I purchased and paid for items a few days ago. I expected the sellers to send the items, but instead I received refunds without receiving the goods.
In both cases, I noticed that the items were later listed for sale again, apparently at a different/lower price. This is very concerning because I had already purchased and paid for the items.
The two items were:
A TV/monitor – I paid for the item but never received it. The seller refunded me after a few days.
A printer – I also paid for this item but never received it, and the seller refunded me.
I also contacted the sellers by message, but I did not receive a satisfactory response.
Could eBay please investigate these transactions and the sellers’ selling activity? If a seller accepts payment and then refunds the buyer without sending the item, only to list the item again, I believe eBay should check whether this is happening intentionally.
I am not asking eBay to assume that the sellers have done anything wrong. I would simply like this matter properly investigated, as this has caused me inconvenience and wasted my time.
Thank you for your assistance.
Kind regards,
Ilhan
bombomfashion2012
OP1 month agoI’m not happy