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Seller shipping order 2 weeks after payment
Hi, i bought an item, ive paid for it and the seller forgot to mention in the description that he is out of town and cant ship it until 2 weeks.
The postage originally said the item will be shipped within 2 days of purchase.
so now i have 2 options
1. the seller has agreed to cancel the order if i say so
2. i can wait for 2 weeks for him to get back and ship it
so my question is, will i be able to appeal or get my money back by involving ebay if the seller turns out to be a scam and doesn't ship after 2 weeks? Or will my appeal be weak cause i did not raise an issue the first 2 weeks after purchase.
thankyou
3 comments
**peaseblossom**
Mentor10 months agoYou have 30 days from the estimated or actual delivery date in which to start a "not received" case or "not as described" return.
saadf_17
OP10 months agoSo does that mean it is safe to wait, even after 2 weeks i can appeal (incase the item is not shipped) and ill be able to get my money back?
sorry im new to ebay
**peaseblossom**
Mentor10 months agoYes, as long as you keep the 30 day deadline in mind it's safe to wait 2 weeks. You can read ebay's policy here:
https://www.ebay.co.uk/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-policy?id=4210