Seller sent item untracked despite locker delivery | Member To Member Support

scar_jac · 2026-05-27T12:52:43.761000Z

I have bought an item with click and collect that has been sent untracked. This isn't possible because the address is for lockers at supermarket and general post cannot be delivered there. I opened a cancellation request, the seller rejected it saying they had sent the item and attached invalid tracking. What should I do to resolve it?

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Seller sent item untracked despite locker delivery | Member To Member Support | eBay UK