So I won 2 items from the same seller through auction and immediately after I'd paid they messaged me basically refusing to send them because they didn't receive as many bids as they'd hoped. I replied but quickly came to realise that their account no longer existed! I of course reported this to eBay only to receive an email from them the following day claiming they couldn't find the content I was reporting and requested more information - I already provided what little info I had, so there's un...

Thank you both for the speedy and helpful replies. I assumed he deleted the account himself because it was right after I’d paid and before I’d even had the chance to report him. As far as I’m aware it was his first sale too, so I’m not sure how eBay would’ve known prior to me letting them know about his actions. Also, if they did in fact suspend the account themselves, should they not automatically refund any open orders or at least reach out to buyers? They’ve left me in the dark and have been...

Seller refused to send my items then deleted their account | Member To Member Support

Discussions

Seller refused to send my items then deleted their account | Member To Member Support | eBay UK