Seller Performance Issue | Member To Member Support

wilderbeast_reselling · 2025-10-28T20:29:36.239000Z

I am having a issue with my seller performance and the way that it doesn't seem to be updating....... My issue started at the last of last month where i unfortunately had to cancel an order due to the item going missing from my storage. This led to my % level going to over 2% which I know will put restrictions on my account until I get the percentage under the 2% again. I worked really hard over the month making sales, however the percentage never changed on my dashboard and on the 20th of the month it showed that i had hit 2.15% and the restrictions would be applied. HOWEVER the day after on the 21st my dashboard shows that if i was to be evaluated, i would come under the 2% and shows 35 more sales than it did the day before???? Has anyone else experienced this or know what or who i can contact to have this looked at?

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