Seller paying for postage
Hello, I’m new to selling on eBay but a couple of times now a buyer has paid postage £1.55 however I’ve been charged 3.95 postage label? Am I missing something?
2 comments
Hello, I’m new to selling on eBay but a couple of times now a buyer has paid postage £1.55 however I’ve been charged 3.95 postage label? Am I missing something?
john1297576
Mentor1 month ago · EditedPresumably you want to use 2nd Class large letter, so cancel the ebay postage to get cost refunded.
I would have thought the items you sell do not require you to use Simple Delivery as you enter your own postage, so why are you not using your own postage and completely avoiding SD.?
You should use Custom Postage then you do not get Simple Delivery charges.
stoneseyscards
OP1 month ago · EditedThank you. As I said I’m new to this so was unaware of the options. The letter is currently in transit so I don’t think I can cancel the eBay postage. I sent it Royal Mail.