Seller not responding to my messages . | Member To Member Support

buster.1234 · 2026-01-31T22:57:29.061000Z

I bought a sofa . I have tried contacting the seller and they aren't responding. So I asked for a refund. No answer after a week . I then asked to cancel my order as I can't collect if they won't respond with a date and address to collect. I reported to eBay they said seller hasn't done anything wrong ' so ive appealled they then decline the appeal saying they sent a report which ive not got . Ive sent photos of my messages clearly showing seller hasn't replied to any of my messages asking to collect and after a week as for a refund . What do I do ?

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Seller not responding to my messages . | Member To Member Support | eBay UK