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Seller not responding to messages over faulty product
Hello, I purchased an E-bike in July 2025 and in October in same year while riding to work, the front wheel snipe and the fork pulled off from thebolt and disc and i was fortunate enough doing a low speed at this time and i managed to stop the bike and just lifted it home. I've been in contact with seller and they've promised to send parts to me in December. Even though this is inconvinient for me, I had no choise than to wait. This is almost January ending and now I am not getting any response from seller and I am tired of waiting. What do I do from here please?
1 comment
jckl1957
·6 months agoYou could have a word with Citizens Advice to see what 'next steps' they suggest.