Seller not responding for support with faulty product | Member To Member Support

hu_pepet_dzgwtng · 2025-10-12T09:55:35.580000Z

I bought a drill a few months back and it has stopped working. I contacted the seller and they responded asking for order number (which I assumed they'd have as I contacted them via the purchase page) and a description of the fault. This was provided. They responded to a further message asking for details, which were provided. However, they have now stopped responding to my requests for help. How do I contact Ebay to ask them to step in to resolve the issue as I'm going round in circles trying to find help. Where's the resolution Centre gone?Thanks

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Seller not responding for support with faulty product | Member To Member Support | eBay UK