seller not getting buyers address on simple delivery post label

Question

Help, I won a bid but now the seller is not getting the correct post label, it just has my name and the post code of the click & collect shop I want to pick up from. i.e. no actual complete address.but on my buying order page the address is complete.The seller is quite new but tells me they have previously successfully sold and posted to click & collect.How do I get Ebay to re-do a new label for the seller????? I have tried the customer services pages but cannot find a way to talk t...

**peaseblossom** · Accepted Answer

The seller can reprint the label via the dropdown menu arrow for the item on their orders list.    If you selected the shop at checkout I can't see how that address wouldn't be on the label.   https://www.ebay.co.uk/help/selling/posting-items/setting-postage-options/click-collect?id=4180