Locked
Discussion interactions are currently paused.
Seller no longer has my address to send item
Good evening all
An item I purchased broke and the seller has agreed to my request to send a replacement. However, my address has now been removed (as the return by date has passed)and the seller can't access it. I can not message them the address on e bay because it's blocked by e bay under their member to member contact policy. No doubt I could probably find contact info separately but how do I resolve this within their policies?
Thanks
2 comments
john1297576
Mentor11 months agoSeller has your address on his sale record, exactly the same place as he should have got your address from to send to you in the first place.
Either very inexperienced seller or just has no intention of sending a replacement.
iant151
OP11 months agoThanks for that John will follow up with seller