Seller isn’t sending the order
Hello, community. I need your help. I ordered a collection of clarinet books for 130€. I have been waiting for almost a week now and the seller, hasn’t replied to any of my messages, send the order or atleast prepare it. Have you been in a situation like this? What should I do? Please help me out! Thanks!
leonidas_falagkaras
Posted 11 months ago · Edited 11 months ago·Last reply 11 months ago
4 comments
plpmr
Mentor11 months agothese are the UK boards and you are in Greece and your seller is in USA, best log into your designated site - https://www.ebay.com/
61stephenuk
Mentor11 months agoYour seller is in the US and using eBay International Shipping, you should have an estimated delivery date in your order confirmation but looking at the listing I wouldn't expect it much before late to end of November
Further enquiries should be directed to www.ebay.com
jckl1957
·11 months agoWhere are the books coming from?
I don't know what the postage system is like in Greece, but in the UK, after 'almost a week' I would not consider my item was late.
The seller may have posted the books but just not marked them as sent.
Find the email you got from Ebay when you paid, check the latest estimated delivery date and, as advised, if and when your purchase is 'officially' late, open an item not received case.
papso22
Mentor11 months agoAssuming it works the same in Greece, if you haven't received the item by the day after the expected delivery date given to you when you paid, you open a case for item not received.