Seller is refusing to help | Member To Member Support

kr73_85 · 2025-12-03T21:46:32.390000Z

So I ordered a top with a design on it It arrived today and as soon as I opened it I could see it was the wrong size for one but also the letters and small design around the letters was cracked and peeling ( new top not used seller sells loads of the same top) I contacted the seller immediately and added photos the seller claims I must of damaged it ( in the literally 5 minutes between delivery unpacking and messaging to them) they are refusing to accept a return refusing to send a replacement and refusing a refund on the order page it's only giving me option of a return which the seller has stated they will refuse I don't know what to do

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Seller is refusing to help | Member To Member Support | eBay UK