Locked
Discussion interactions are currently paused.
Seller don’t want to provide postage from my delivery
So the seller made a mistake sent the wrong item i am house bound and they want me to go and post the item back even wasn’t my mistake so I will have to spend time and money doing this and they don’t want to acknowledge that I am asking for a pick up from my delivery address? Any help?
7 comments
rmagalli123
OP1 week agook is all sorted thank you for your answers
john1297576
Mentor1 week agoHave you opened a Not as described case, as SELLER has to pay for return label, but that still leaves you with the problem of posting.
*vyolla*
Mentor1 week agoMost online selling sites don't have a collection option for return postage, something to factor in when buying online.
eBay return labels don't offer a collection service, if you wanted to you could buy your own return label online and select collection, but that would mean that you pay for that label.
papso22
Mentor1 week agoIf this is an ebay managed return, the label issued does require the buyer to post it back. Don't you have someone who could do that for you?
rmagalli123
OP1 week agoWasn’t my error they send it wrongly why anyone or me spend money petróleo and time for this? I am not been difficult but really?
tobiasd4
Mentor1 week agoUnfortunately this is how returns work.
Can you print ebay postage label and ask a friend to take parcel to PO.
red_magpie
Mentor1 week agoIf you had bought it from a shop, you would have had to return it to the shop. When returning an item bought online, you usually have to post it back.
eBay doesn't require sellers to provide a collection service. You accepted this in the user agreement.