Seller does not reply to messages about a failed item within warranty period | Member To Member Support

g1n1pig · 2025-10-10T13:24:04.332000Z

I bought an EV charging cable in July 2025 and it has failed. It was sold with a five year warranty but is now out of the 30 day return period. I have tried to contact the seller twice but there is no response. eBay's automated response is unhelpful and I seem unable to find a way of starting a text chat with an agent. Advice please. Thanks

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Seller does not reply to messages about a failed item within warranty period | Member To Member Support | eBay UK