Seller changed QR code return with screenshot | Member To Member Support

andbors-23 · 2026-01-06T11:34:19.939000Z

Please help, Seller first accepted return then claim the return address is outdated.Seller then sent me a screenshot with different QR code then the one provided by eBay and ask me to use it to return item.Neither the existing QR code in my return claim has changed and neither I received any emails from eBay. What should I do? If I use new seller QR code provided with screenshot and tracking doesn't match eBay first QR code provided then I would lose the refund? What should I do?Thank you for your help

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Seller changed QR code return with screenshot | Member To Member Support | eBay UK