I purchased a fragile vintage glass Christmas decoration and the postage was high so assumed the packing would be top grade.When it arrived, it was in a flimsy thin brown unpadded envelope and a bit of folded card and a whisper of tissue.The icicle inside was in countless pieces. I took photographs {several} and said to seller it was probably not worth sending a returns label as it was impossibly damaged. Seller gave me 85 pence as a return. I got hold of CS in person, and t...

If you 've opened a return the option to escalate to ebay appears after 3 working days. The partial refund may have blocked escalation but see how it goes. If it does contact ebay direct again.

Seller being very difficult over refund. How to proceed? | Member To Member Support

Discussions

Seller being very difficult over refund. How to proceed? | Member To Member Support | eBay UK