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Seller as not sent out item
Summary: lor17 shared a frustrating experience with a seller who claimed they could not ship to the selected location after payment was made, asking them to cancel the order for a refund. However, lor17 was unable to cancel due to the item being marked as sent and faced challenges contacting eBay support. **peaseblossom** advised waiting until the delivery estimate passes to open a 'not received' case, while john1297576 suggested leaving negative feedback for the seller's handling of the situation.
I put an order in & paid the item was not marked as sent 4 days later so I contacted seller & was told he could not post out as he does not send to the shop I picked on drop down, & told me to cancel order to get my refund, when I went in to cancel says you can not cancel, as it as been sent out, the seller will no longer reply just says that he can not send out, I can not contact a human through eBay say I have to wait another 10 days to allow it to arrive, so I think this seller as marked it sent to keep my money
john1297576
Mentor1 week agoRemember to also leave this member negative feedback for not honouring the sale.
He could refund st any time, but would get a defect for cancelling sale with no good reason.
lor17
OP1 week agoOk thank you
**peaseblossom**
Mentor1 week ago · EditedYou will have to wait until the estimated delivery date has passed and then open a "not received" case.