Self postage and postage costs

Question

Hi everyone. I have sold an item that had simple postage and the buyer has paid the postage - however it is a strange item to send and they live quite close to me so I am going to deliver it in person - but I still want the postage cost paid to me to cover fuel and time etc. How do I do this as everything i've read says that if I cancel the postage label it will refund the buyer - but I still need the postage money to cover my costs. Any ideas?

jckl1957 · Accepted Answer

The buyer has paid £12.47p for postage to Ebay. That money does not go through your account and, if the label is not used, will be repaid to the buyer. There is not any way you can access that payment, even if you choose to deliver yourself. If it is the item you sold today for £390, you will have no evidence that the buyer has received the item should they dishonestly start an item not received case. You could cancel the sale and relist as collection so the buyer will have a collection code to...