Selected simple delivery and the buyer paid for postage. But there is no QR code or shipping label | Member To Member Support

alexben1105 · 2025-12-31T10:21:56.022000Z

Although the buyer paid for postage, now that the item has sold, the only option that seems to be available to me is to pay for a collection. This is significantly more expensive than the amount the buyer has already paid, and is approximately half the value of the item sold. The item requires age verification - but this was included in the buyers shipping payment. Is this correct? Why am I not able to use the pre-paid shipping option that was already paid?

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Selected simple delivery and the buyer paid for postage. But there is no QR code or shipping label | Member To Member Support | eBay UK