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Second consecutive auction where winner hasn't paid - what should I do in future auctions?
What can I do to stop auctions being ruined by non-paying bidders? The winning bidder feedback contained warnings but showed as 100% positive as sellers can't provide negative feedback. Thanks.
2 comments
*vyolla*
Mentor2 weeks ago · EditedAll of the sellers who left warnings enabled that non-payer to carry on their merry way.
After 4 days you can cancel and select the reason as 'buyer didn't pay’ (eBay works in 24hr cycles so the option won’t be available until 4 x 24hrs have passed). There’s a link on this eBay page:
https://www.ebay.co.uk/help/selling/getting-paid/resolving-unpaid-items-buyers?id=4137&st=12&pos=1&q...
The non-payer can't leave feedback and gets a non-payment strike against their account, which sticks to it for a year.
Don't be tempted to leave feedback for a non-payer - it can only be positive and will enable them to remove the strike they receive.
Set your Buyer Requirements to block bidders with two or more non-payment strikes in the last 12 months and add them to your Blocked Buyer List with this link:
http://offer.ebay.co.uk/ws/eBayISAPI.dll?BuyerBlockPreferences
You'll see that you can
tommystrezures
Mentor2 weeks agoThere isn't too much you can do, there are idiots like this few and far between. Two things to do 1) wait four days and make sure you mark their account as did not pay as a reason for cancelling. - They will get a strike on their account. More than 2 in a year will make it difficult to buy on ebay.
Secondly goto your buyer requirements and add them to your blocked list.