Evri claim they have delivered my package to me but they didn't. They have a proof of delivery photo ( my front door closed and the package in the couriers hand not one of my front door open and handing it to me as is done with my usual courier). I have tried to do an 'item not received' via my history of purchases but it keeps throwing me round in circles as it is ticked as delivered with proof. I have a garage that is across from my property that has CCTV so my next port of call is to ask them...

You need to contact ebay direct and explain the issue. Click on the help link at the top of any page. Select any topic then scroll down to Contact Us and get to automated assistant. Ask to speak to an agent and repeat until it passes you to a real person. Morning may be better for getting through. If they won't help contact your payment provider and ask about a refund or chargeback.

Says Item delivered but not | Member To Member Support

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Says Item delivered but not | Member To Member Support | eBay UK