ROYMAIL POSTAGE PURCHASED ON EBAY | Member To Member Support

independentstunt · 2026-06-30T08:25:15.535854Z

For the last few months i have been purchasing Royal Mail Tracked 48 Small Parcel 2KGS Drop Off £3.65 from Ebay near enough all my items are much lighter than the 2kg more around1kg , and fit well into the bag size for small parcel On more times than i wish to see my buyer are being asking to pay a sur charge of £3.40 for under paid postage costs. All my buyer have paid this to get their item, and i have refund them the extra cost , but when the item arrives they have advised me they don't know why this extra cost as been raised because in the last case alone the other day the customer weighted the item on arrival and it was only 500g, parcel was intact , posted in small purple Ebay printed postbagThis is happening on a weekly basis and putting my postage costs up to £7.05Is anyone else having this problem

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