Royal Mail no refund for cancelled label | Member To Member Support

lesley167 · 2026-01-31T08:03:38.501000Z

I bought a Royal Mail postage label in December realised I had selected collection not drop off so immediately cancelled it and bought the correct one.I never received the refund despite calls to eBay who said after 21 days I should contact R Mail (over 60 mins wait time on phone) so eventually found an email.They replied and said nothing we can do contact eBay as it went through them.I have now given up - fortunately it was only £2.75 but just a heads up if you are posting more expensive items you might not get your money back!

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Royal Mail no refund for cancelled label | Member To Member Support | eBay UK