Royal Mail lost my item | Member To Member Support

dama9990 · 2026-05-16T13:01:13.553000Z

Hi, I sent a package(buyer paid for postage) Royal Mail tracked 48. Item arrived at Hounslow distribution centre 4 days ago and hasn’t moved since. Called Royal Mail and they said” if it hasn’t been delivered by Monday presume it’s lost and make a claim”🤢. Would I claim through eBay because the item is worth app £500 and Royal Mail say they only cover £75. Anybody any experience with this .thanks Danny

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Royal Mail lost my item | Member To Member Support | eBay UK