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Royal Mail Collection won't accept payment
Hi
I've sold an item and now I'm trying to arrange collection with Royal Mail but when I try to pay, the screen just locks up I've tried on browser and the app both don't work. So now I cannot send the item.
ch3apaschips
Posted Sep 12, 2026 at 7:53 AM · Edited Sep 12, 2026 at 7:54 AM·Last reply Sep 12, 2026 at 11:15 AM
1 comment
john1297576
MentorSep 12, 2026 at 11:15 AMSimple answer if convenient is to go to a Post Office, or print the postage label and drop off at a collection point.