Royal Mail and the ending of Adult Signed For | Member To Member Support

jonnyfy · 2026-05-18T09:19:14.674000Z

I recently sold an item (a set of knives) which required "Adult Signed For". When the listng was created I used Royal Mail but since then and it was sold Royal Mail has discontinued this service, Unfortunatley I did not update this listing to reflect this change so when it was sold yesterday the shipping is now £11.34 and the item was only bought for £3 . Since I used Simple Delivery the buyer has paid the original cost of shipping but that and the cost of the item are less that the £11.34 I would have to pay to post it . So do I Cancel the Order? how do I proceed, I have messaged the buyer to say it is no longer viable for me to post the item, they have not replied as yet.Thanks in advance for any repliesJon

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