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    Ripped off again

    Had it now with ebay. Again I have received items not as described by the seller. I cant find a refund button. As clearly ebay have taken it off. I have other items im waiting on. But thats it then, I wont ever use this site again. Disgusting site allows sellers to lie about having genuine things and they are all knock off. They clearly know this aswell as why have they taken off the refund button. Also I wont go out my way to send items back. Post offices in the uk dont give out free envelopes etc. This is apparent brita pro filters... obviously  not. 

    2015kym
    2015kym
    279View listings
    Posted 6 months ago·Last reply 6 months ago
                                           
             
    2 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    plpmr

    plpmr

    Mentor6 months ago
    View listings

    adding to the advice already given -

     

    Always best to fully checkout your sellers, for example, if a private seller has very large stocks of brand new DVD then that's a red flag.

                                           
    *vyolla*

    *vyolla*

    Mentor6 months ago
    View listings

    There is no 'refund' button available for a buyer to use, a seller would make a refund, not a buyer.

     

    If you've received an item that isn't as described then you can open an eBay return and receive a full refund. Your seller pays for the return cost.

     

    There's a button you can use on this eBay guidance page for buyer returns to open one:

     

    https://www.ebay.co.uk/help/buying/returns-items-not-received-refunds-buyers/return-item-refund?id=4041&st=3&pos=1&query=Return%20an%20item%20for%20a%20refund&intent=return&lucenceai=lucenceai&docId=HELP1134

     

     

     

     

                                           
                                                                                     
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