Reversing a Refund?

Question

Hi,

I have sold an item. Me and the buyer assumed it was lost in transit so i issued a full refund. The item has now been delivered and the buyer would like to pay for it.

How do I reverse the refund with an amendment to the price? (£5 less)

Thanks.

**peaseblossom** · Answer

Refunds cannot be reversed. The buyer can't repay via ebay so they'd need to use something like Paypal.

tommystrezures · Answer

You don’t. You need to get your buyer to pay you by bacs transfer or PayPal. You can share these details in messages but I would add the sentence it’s for a refund.