Returns not returned
I’ve had this happen twice now, items say they are returned and I haven’t received them. No option to contact anyone or help from eBay. This situation is completely ridiculous.
how do I raise or resolve this?
2 comments
I’ve had this happen twice now, items say they are returned and I haven’t received them. No option to contact anyone or help from eBay. This situation is completely ridiculous.
how do I raise or resolve this?
john1297576
Mentor2 months agoYou only refund after receiving an item back!
tobiasd4
Mentor2 months agoAre you refunding buyers getting item back?
If so, ebay won't expect buyers to return item.
As a business seller, when buyers open cases, ebay should automatically issue returns label on your behalf.