Returns labels

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I recently started listing and unfortunately sent the wrong item to a buyer.

We started a return and I received an email saying that eBay would send the buyer a returns label.

The buyer has not received it and I cannot find anywhere to get a label from.

Any ideas on where to go or how to get around the problem?

Thanks

gailhardm

Posted 10 months ago·Last reply 10 months ago

1 comment

**peaseblossom**

Mentor10 months ago

Ask the buyer to check in the actual return case on their purchases page. If no joy contact ebay in the morning about it. You can request a callback on here:
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid