returns label not sent for a return

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i have asked 3 times now for the seller to send me a returns label...they have still not sent one so i cant send it back, they have sent the wrong item...i have opened a return last saturday, but still no label, will ebay take this up for me.

markbsac

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Posted 3 months ago · Edited 3 months ago·Last reply 3 months ago

2 comments

**peaseblossom**

Mentor3 months ago

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You should be able to escalate it to ebay by now. Go to the return case, click on Return Details > Respond to Case > Escalate This Case > Submit.

markbsac

OP3 months ago

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Ebay say that's from tomorrow so thanks I will escalate it then