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Returns
I ordered 2 coats. Seller stated items were in London. Parcel arrived today and I decided to keep one coat and return the other. There was absolutely no option offered for printing QR code as usual. After clicking the return option an address in China appeared for me to return the coat. As I have no intention of posting back to China could anyone advise what steps I should have taken. Item number: 406352135268. Many thanks for any help
5 comments
tobiasd4
Mentor10 months agoAs it was changed of mind return, you pay for tracked return postage.
Item and outgoing postage are refunded.
Still worth contacting CS, they may refund you.
tobiasd4
Mentor10 months agoAs item stated it was in UK, that is where you return it to.
I assume you opened change of mind return.
Contact eBay and explain you bought from UK.
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid
woodbridge07
OP10 months agoThank you for your helpful reply.
**peaseblossom**
Mentor10 months agoYou would need to return to the address the seller has registered with eBay, whether that is London or China. Maybe you could resell it yourself instead.
woodbridge07
OP10 months agostates “Located in: London, United Kingdom”I couldn’t understand why I
didn’t receive an email with QR code to print with UK address. Just a
message with China address.