Returning a item and having to pay for the postage | Member To Member Support

martinovasolino · 2026-04-25T17:50:02.117000Z

I purchased the part for my van Ebay stated that the vehicle I wanted the part for fitted the part eventually arrived. It did not fit. Ebay are telling me I have to send the part back to the seller and pay the return postage. although the part was sent from the UK, I have to send the part back to China. my thought on this is posting it back to China will probably be the same amount as the item I will be refunded for. surely this is not right it clearly states on the advert that if the part doesn’t fit return postage for the buyer is free. what can I do? Any advice is helpful thank you

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Returning a item and having to pay for the postage | Member To Member Support | eBay UK