Returned item payment not refunded | Member To Member Support

endgrain · 2025-12-06T16:20:21.782000Z

I returned an international item (to Canada), using Ebay generated DHL return postage label for a refund of payment. For an unknown reason, the item took a long time to get back to the seller. Ebay has not made the refund and has closed the return window. The refund was agreed by Ebay and seller, but no payment of refund has been paid to me. The seller has got the returned item and my money. I can find nobody in Ebay to help me.

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Returned item payment not refunded | Member To Member Support | eBay UK