Returned camera lens missing screws
Summary: deflatedrubberduck reported an issue with a returned camera lens that was missing screws upon its return. The participant did not mention any specific details about how the situation is being resolved or any interaction with the seller or service provider.
Greetings all,
I sold a Jupiter 3 + Lomography Art rangefinder lens, which was complete with it's original packaging, original paper work and the lens was in excellent condition. On receiving the lens, buyer informed me a screw was missing from the aperture collar ring. He sent me photo of the missing screw hole (image attached) and I agreed to refund him once the lens was returned.
Today the lens arrived and although the packaging box is OK, I see the Lomography packaging interior is torn and the lens is missing all three aperture collar grub screws which are very tiny and so the lens is now unserviceable.
I made a short video to show the buyer: https://youtube.com/shorts/WEh6q6NLBKs
The lens is fairly rare, as it was made in The Russian Federation in 2016 under Lomography and not many were manufactured.
I'm not happy!!
D.